Warranty and Returns

New IPS Cabling and System Warranty

New IPS provides a product Warranty for telecommunications cabling systems that utilize authorized The New IPS products and qualified cable and are designed and installed by Authorized The New IPS Designers and Installers in accordance with  New IPS specifications. Cable Systems using Qualified Cable are covered for a period of 25 years from the date of completed installation. All other products carry a standard manufacturer warranty. Any movements, additions, changes (MACs), or reductions are to be undertaken solely by New IPS. This will assure our work will perform to the The New IPS standards. Having any other vendor perform MACs to our existing cabling renders  New IPS’ warranty null and void. New IPS' warranty does not cover any and all damages caused by acts of god, any and all damages caused any type of surges and any and all consequential damages caused by any product installed or maintained by New IPS. For warranty service please email your request to mailto:info@newipsinc.com  New IPS Cabling and System Return Policy New IPS's goal is that you are completely satisfied with your purchase. We pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please email us at mailto:info@newipsinc.com and we'll be happy to address your dissatisfaction.

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